How to use Diagnostic Tool for troubleshooting. How to send us a bug report. S3 Browser Diagnostics.
S3 Browser
Free Windows Client for Amazon S3 and Amazon CloudFront

How to use Diagnostics Tool for troubleshooting.

The new Diagnostic Report feature provides you the way to gather detailed information needed for troubleshooting. You may use this tool to send us detailed technical information if you have any troubles with S3 Browser.

We use this information to fix bugs and improve S3 Browser. All reports are considered as confidential.

To send us diagnostic report:

1. Start S3 Browser and click Tools -> Diagnostics.

The Diagnostic Report dialog will open:

How to send us a bug report

Diagnostic Report is loading

2. Please wait until the data is loaded and enter your name, email and problem description.

How to send us a bug report

How to send us diagnostic information or a bug report

Click Send, the report will be compressed and sent to our team:

How to send us a bug report

S3 Browser sending Diagnostic Report

Our goal is to answer all report within 24 hours. This period could be increased during the Weekends or Holidays.

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